Privacy Policy

Thank you for placing your trust in Cat Vibes B.V.! This privacy policy describes how we handle your personal data when you use our website, applications, and services.

We greatly value the privacy of our users. We respect and protect your privacy on our website and within our applications. We use your personal data solely to ensure the proper functioning of our services. We will never sell your data to third parties. All data you provide remains your property.

Cat Vibes B.V., located at Poortland 242, 1046 BD Amsterdam, is responsible for the processing of personal data as described in this privacy policy.

Contact Details

Cat Vibes B.V.
Poortland 242, 1046 BD Amsterdam – The Netherlands
📧 info@catvibes.nl

Personal Data We Process

Cat Vibes B.V. processes your personal data because you use our services and/or because you provide this information to us directly. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Pet information
  • Email address
  • IP address
  • Data regarding your activity in our booking system
  • Internet browser and device type

Special and/or Sensitive Personal Data

Our booking system and/or services are not intended to collect data from website visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify a visitor’s age. We recommend that parents remain involved in their children’s online activities to prevent data from being collected without parental consent.

If you believe that we have collected personal data about a minor without such consent, please contact us at info@catvibes.nl and we will delete the information.

Purposes and Legal Bases for Processing Personal Data

Cat Vibes B.V. processes your personal data for the following purposes:

  • To process your payment
  • To send newsletters and/or promotional materials
  • To contact you by phone or email if necessary to provide our services
  • To inform you about changes to our services or products
  • To allow you to create an account
  • To comply with legal obligations (e.g., data needed for tax reporting)
  • To analyze user behavior within our applications in order to improve them and tailor our offerings to your preferences

Automated Decision-Making

Cat Vibes B.V. does not make decisions based solely on automated processing that may have significant consequences for individuals. This refers to decisions made by computer systems without human involvement (e.g., by a Cat Vibes B.V. employee).

How Long We Store Personal Data

Cat Vibes B.V. does not retain your personal data longer than necessary to fulfill the purposes for which it was collected.

Sharing Personal Data with Third Parties

Cat Vibes B.V. only shares personal data with third parties when necessary for the performance of our agreement with you or to comply with legal obligations.

Cookies and Similar Technologies

Cat Vibes B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file stored in your browser during your first visit to our website. These cookies ensure the proper functionality of the website, such as remembering your preferences. They also help us optimize the website and monitor your browsing behavior so we can offer tailored content and advertisements.

When you first visit our site, we inform you about these cookies and ask for your consent to place them. You can disable cookies by setting your browser to no longer store them. You can also delete previously stored information through your browser settings.

For more information, see:
🔗 https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Accessing, Modifying, or Deleting Your Data

You have the right to access, correct, or delete your personal data. You can do this through your account settings. You also have the right to withdraw your consent to data processing or object to the processing of your personal data. Additionally, you have the right to data portability, meaning you can request a copy of your data in a machine-readable format to transfer it to another organization.

To exercise any of these rights or submit questions or comments about data processing, please send a detailed request to info@catvibes.nl.

To confirm your identity, we may ask you to include a copy of your ID with your request. In this copy, please redact your photo, MRZ (machine-readable zone), passport number, and Citizen Service Number (BSN) to protect your privacy.

We will respond to your request as soon as possible, and no later than four weeks after receipt.

Filing a Complaint

If you believe your data is not being handled correctly, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
🔗 https://autoriteitpersoonsgegevens.nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Protect Personal Data

Cat Vibes B.V. takes the protection of your personal data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you suspect your data is not properly secured or if there are signs of misuse, please contact our customer service or email info@catvibes.nl.

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